This review first appeared on TripAdvisor: “I can’t wait to return – meets both business and luxury needs”
I very rarely give 5 star reviews on TripAdvisor but this is one of the best hotels I have ever stayed at in four continents of business travel. I am a Marriott Gold member but now want to switch to SPG based on this hotel. I do not plan to stay anywhere else when I return to Kuwait.
The gorgeous 42nd floor swimming pool with panoramic views, the complimentary towel and drink upon checkin (we checked in at 1am but they managed to get us all up to our rooms quite quickly), the good sized room with even a photocopier/printer IN the room (that I actually needed to use that morning), the outstanding service of the staff, the complimentary airport shuttle…. The list goes on and on. Large and bountiful breakfast with excellent service (a staff member even came looking for me to give me a paper I’d left on the breakfast table).
I didn’t get a lot of chances for non-business related activities but taxis seemed to be plentiful and you are just a short ride away from many notable sites including the gold market and the corniche.
I am sure the hotel staff will remember my party when I recount that one of my friends had an accident where he hurt his face on a table ; the hotel drove him to a hospital, accompanied by their own nurse, helped him out, and went out of their way to ask him how he was the following day. We were all so impressed.
This is a hotel I would recommend unequivocally to my friends and family. For me, amenities and service are very important and the staff at this hotel have taken my expectations to new heights. I hope to return to Kuwait next year and stay here again.